Dear Time Warner Cable,

Dear Time Warner Cable,

So, I went to your corporate site to check out again your Digital Phone service? Just to see the latest pricing and what your service offering is?

Yeah, I was browsing the feature page — and I’m guessing you really could use an update of the way you manage your site:


Wait, let’s look at that title more closely.


That’s probably your corporate favorite title and all. But I’d recommend not putting that on pages where prospective customers are looking at your service offerings.